Refund & Cancellation Policy

At Svarāntar Academy of Music, we strive to provide the best learning experience for our students. However, we understand that plans can change. Please review our refund policy below:

1. Class Package Purchase:

Students purchase a set number of classes (10, 16, 24, 48, 96) which they can use at their convenience.

Students can cancel or reschedule classes manually from their account on the website, provided the changes are made up to 1 hour before the class start time.

No refunds will be issued for no-shows or missed classes from the student's end.

2. Group Classes (Music Therapy and Music Production Courses):

For group classes such as Music Therapy and Music Production, students cannot cancel or reschedule the classes from their end.

No refunds will be provided for no-shows in these group classes.

3. Course Enrollment Cancellation:

If a student wishes to cancel their enrollment, a full refund will be provided if the cancellation request is made within 7 days of the course start date.

A 2% payment gateway processing fee will be deducted from the refunded amount.

Refunds will be processed within 5-7 working days after the cancellation request is approved, and the credited amount will reflect in the student's bank account or original payment method within 7-10 working days from the date of refund processing.

No refunds will be issued for cancellations made after this 7-day period.

4. Exceptional Cases:

In the event of extenuating circumstances, such as a medical emergency, refund requests will be considered on a case-by-case basis. Please contact us with documentation to support your request.

Approved refunds in exceptional cases will also follow the 5-7 working day processing timeline, with the amount credited to the student's account within 7-10 working days and subject to a 2% payment gateway processing fee deduction.

For any further inquiries regarding refunds, please contact us at support@svarantar.com.